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  • HOW DO I GET TO THE APP?
    You can go to https://premierplayer.app Or use this QR code
  • HOW DO I CHANGE MY EMAIL ADDRESS?
    Email us at help@premierplayer.app with your original email address, full name and the address you want it changed to.
  • HOW DO I GET MY PROFILE ON THE APP?
    Click HERE Once on the page: Players choose - ADD YOUR PROFILE TO THE APP Teams choose - DOWNLOAD TEMPLATE Recruiters choose - ADD YOUR SCHOOL TO THE APP
  • WHY IS MY PROFILE SHOWING MY SIBLINGS INFORMATION?
    If both players sign up with the same email (usually a parents email address) it will merge the two accounts. All players need to use their own email address.
  • WHY DO I HAVE TO ENTER A PIN EACH TIME I SIGN IN?
    If you save a shortcut to the app on your phone/tablet you do not need to sign in each time. If you access the app through your computer or phone using https://premeirplayer.app you will need to sign in each time.
  • IS THERE A PARENT'S PROFILE? I WOULD LIKE TO LOOK AT MY CHILD'S PROFILE.
    No, there are a few types of profiles and none are for parents. Clubs - can see all the teams in their club Team Manager - can see all the players that have joined their team Player - can see their own profile and College Recruiters profiles College Recruiter - can see any player profile but can only see contact information if the player has made it visible.
  • HOW DO I GET MY TEAM ADDED TO THE APP?
    Fill out this form and send it to us at help@premierplayer.app
  • ONCE MY TEAM HAS THEIR PROFILES STARTED WHAT DO I NEED TO DO?
    Send your players a link to this FAQ Set up your team profile. See instructions
  • HOW DO I ADD A GAME TO MY TEAM'S SCHEDULE?
    Go to your profile and then click on the team you would like to add a game to. Once you are on the team profile click the Add an Upcoming Match button Name your match (eg. vs Rangers FC) Click the calendar icon on the right to add the date and time. Add the location. Click Submit in the top right corner. To view your teams schedule click the View schedule button on your team profile. Click on the game you want to view and you will be able to see the game details including a map to the venue.
  • ONCE MY PROFILE IS STARTED HOW CAN I PERSONALIZE IT?
    Download this PDF for instructions
  • WHY IS MY CONTACT INFO NOT SHOWING UP ON MY PROFILE?
    By default your contact information is hidden off your profile. To change your privacy settings click the Profile settings button on the bottom of the screen. Then click this button: Choose to make your phone number, email address or social media links public by toggling the switch on .
  • I HAVE STARTED PLAYING FOR A DIFFERENT TEAM; HOW DO I DELETE THE TEAM ON MY PROFILE?
  • I HAVE EMAILED A RECRUITER FROM A SCHOOL I AM INTERESTED IN. HOW DO I KEEP TRACK OF WHO I HAVE CONTACTED?
    Click the schools icon Scroll to the bottom of the page and click on my notes Click where it says add new note. Add your note and then click "Done"
  • IS THERE A WAY TO KEEP TRACK OF THE SCHOOLS I AM INTERESTED IN?
    If you are on a school profile click "Save to favourites" To view your saved schools click
  • HOW DO I PERSONALIZE MY PROFILE?
    Follow instructions found HERE
  • I AM INTERESTED IN A PLAYER, CAN I SAVE COMMENTS ON THEIR PROFILE?
    To save the player's profile click on the profile and then on their page click 👍🏻 SAVE TO YOUR FAVOURITES While on the players profile scroll to the bottom of the page and click MY NOTES Click where it says Add new note Make your notes and then click "DONE" The player will not be able to access your notes.
  • HOW DO I KNOW IF A PLAYER IS PLAYING IN THE SHOWCASE?
    Click on the player tab at the bottom left side of the app and then click Filters. You can then choose different filters. Only players born 2005, only players in the showcase etc.
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